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Account Manager, SSD

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Date: 20-Jun-2019

Location: Hoffman Estates, CA, US

Company: Tate & Lyle


Tate & Lyle is looking for a best in class sales person who has in-depth knowledge of the food industry, including insights and trends driving the consumer demand. A Regional Account Manager is responsible for establishing and maintaining professional relationships with current and prospective customers.  Expertise drawing on relationship management and professional maturity to penetrate and expand the account relationship, defend existing business and build new business via Tate & Lyle product solutions. 



  • Responsible for driving account penetration, expanding the account relationship cross functionally  and using those relationships to drive results
  • Prospect and penetrate at new accounts crafting and delivering our value propositions in ways that are relevant and researched for the target
  • Manage key customer relationships and negotiate customer agreements that deliver against annual operating plans aligned with Tate & Lyle SFI NOAM.
  • Develop and execute account plans focused on  growth strategy and manage the opportunity pipeline
  • Monitor any variances and work closely with customer service and internal operations team to improve overall customer satisfaction.
  • Capable of near and long term complex forecasting and account planning.
  • Communicate with management by providing regular CRM updates via; Call / Activity Reports, Sales Opportunities, Contracting Progress, Updated Account Information and Contract Information; participating in campaigns and proactive lead management, etc...
  • Attend and contribute at sales meetings and conference calls.
  • Work collaboratively with Technical Service field Manager to best serve the customers' needs
  • Work cross functionally to ensure customer performance goals are met.




  • Account Management including quality account plans, forecasting and contract management
  • Lead customer projects by developing robust  account plans to pursue and close opportunities
  • Manage key customer relationships and negotiate customer agreements that deliver against annual operating plans aligned with Tate & Lyle SFI NOAM.
  • Monthly business reviews
  • Management and growth of opportunity pipeline, including ability to move projects through the sales funnel and ultimately to completion.
  • Market Intelligence



  • Experienced account management/relationship management resulting in professional maturity around negotiation, track record of success, identifying opportunities, forecast capability, well versed in account planning, strong understanding of strategy and execution with consideration of the big picture. portfolio management industry experience including National Account expansion drawing on relationship management and professional maturity.
  • Demonstrated ability to navigate a highly matrixes environment.
  • Visible leader both internally and externally with demonstrated organizational savvy.
  • Near and long term complex forecast capability and account planning.
  • Strong strategy comprehension and big picture execution.
  • Portfolio management.
  • Demonstrated ability to communicate customer needs and market insights to internal departments
  • Outstanding communications, presentation and interpersonal skills
  • Highly organized, with the ability to effectively manage multiple projects and initiatives simultaneously.
  • An exhibited dedication to safety and commitment to making safety a number one priority
  • History of success in both entrepreneurial and large, complex company environments
  • Willingness to travel up to 50% (combination road and air)



  • Industry
  • Legislation
  • Specialist knowledge areas (technical, functional and contextual)
  • Theories, Principles
  • Policies, Procedures & Systems
  • Language requirements.